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Brand Development Manager

2 months ago

London, Greater London, United Kingdom The Highcross Lp Full time

About The Highcross Lp

The Highcross Lp is a dynamic and innovative company that values diversity and inclusivity. We are committed to creating a brand that represents the people of the world.

Job Summary

We are seeking a highly motivated and experienced Brand Development Manager to join our team. As a key member of our management team, you will play a crucial role in bringing exciting ideas to life and making our store a success.

Key Responsibilities

  • Work closely with the management team to develop and implement strategies that drive business growth and improve customer experience.
  • Support the store manager in assembling a high-performing team that delivers exceptional customer service and achieves sales targets.
  • Deliver training sessions to motivate and develop the team, and provide coaching and feedback to ensure they are equipped to meet their roles.
  • Contribute to the financial management of the store, including budgeting, sales forecasting, and stock management.
  • Ensure the store is visually appealing and well-maintained, with effective display and stock management.
  • Build relationships with local community groups and organizations to enhance the customer experience and promote the store.
  • Take ownership of personal growth and development, seeking out training opportunities and collaborating with other teams to gain a deeper understanding of the business.
  • Lead on specific projects and initiatives, injecting creativity and enthusiasm to drive business growth and improvement.

Management Skills

  • Navigate complex conversations with tact and diplomacy.
  • Set and manage expectations to achieve business objectives.
  • Provide support and guidance to the team to ensure they are equipped to meet their roles.

Benefits

  • 50% discount on Lush products and spa treatments.
  • Profit-based bonus.
  • Complimentary spa treatment.
  • Paid day off for your birthday.
  • Cycle to work scheme.
  • Discounted rail and bus season tickets.
  • Employee assistance programme.
  • 6 months' full pay for parental leave (primary caregiver).
  • Financial childcare support on return to work.