Customer Service Representative

3 weeks ago


Wrexham, Wrexham, United Kingdom Recruit4staff Full time
{"title": "Customer Service Executive", "description": "Join Our Team as a Customer Service Executive

Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate.

The successful candidate will be offered:

  • \u00a242,683.75 per annum
  • Monday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
  • Permanent role with a reputable company
  • Training and development opportunities
  • Free parking on-site
  • Increase in pay after 2 years service

The Role - Customer Service Executive

  • Handling incoming calls ensuring KPIs are met
  • Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
  • To answer technical questions
  • Inputting orders on the same day as they're received
  • To provide support with order entry and returns
  • Accurate data entry

What Our Client is Looking for in a Customer Service Executive

  • Must possess an excellent telephone manner - ESSENTIAL
  • Previous experience working in an office environment - ESSENTIAL
  • Experience in dealing with customers
  • Basic computer skills
  • Must be able to work effectively as part of a team

Key Skills or Similar Job Titles: Customer Service Agent, Customer Service Advisor, Customer Service Assistant Commutable From: Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

", "lang_code": "en"}

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