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Service Coordination Specialist
2 months ago
About Vertiv
Vertiv is dedicated to empowering individuals who will shape the future. We design, manufacture, and maintain products and solutions that enable global connectivity. With a strong customer base and a presence in nearly 70 countries, we are well positioned to deliver exceptional value to our customers and provide growth opportunities for our employees.
Position Summary
We are seeking a Service Coordination Specialist to join our team in Southampton. This role requires full-time office presence.
Responsibilities:
- Plan and manage the weekly workload of field engineers.
- Coordinate site access and schedule maintenance visits for our clients.
- Issue work instructions and maintain accurate service records.
- Collect engineer visit reports and impedance data.
- Update contract databases and provide feedback on contract performance.
- Coordinate worker engagements and organize competency training programs.
- Liaise with management for screenings and other administrative tasks.
Requirements:
- Minimum 2 years of administrative experience.
- Exceptional attention to detail and strong communication skills.
- Proven organizational and time management abilities.
- Self-motivated with the capacity to work independently.
- Experience in client/team coordination and multitasking.
The ideal candidate will embody Vertiv's Core Principles and Behaviors to support our Strategic Priorities.
Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion
Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength
Behaviors: Own It, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development
