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Patient Care Coordinator
2 months ago
Job Title: Patient Care Coordinator
Hours: Full time, 40 hours per week
Location: London – Kingston
Salary: £27, plus Bonus
At Optical Express, we are dedicated to providing outstanding patient care, superior clinical results, and ongoing investment in our staff and technology.
Our team at Optical Express collaborates effectively, consistently aiming for excellence. We support and respect one another, fostering a culture of care, trust, and integrity.
This culture extends to our communities through various charitable and environmental initiatives. We prioritize doing what is right for our patients, colleagues, local communities, and the environment.
A career with Optical Express is both fulfilling and enjoyable. As a member of our team, you will enjoy:
A competitive salary of £27, along with excellent bonus opportunities A modern and advanced working environment 29 days of annual leave Complimentary Laser Eye Surgery and Intraocular Lens Surgery Free eye examinations Discounts on prescription eyewear and sunglasses A generous friends and family discount program Continuous training and development opportunities A pension schemeAs a Patient Care Coordinator, your mission is to ensure our patients feel valued from the moment they arrive at our clinics. You will often be the first point of contact for our patients. Each day will present new challenges, but your primary responsibilities will include:
Cultivating relationships with patients and ensuring consistent communication before and after their treatments Assisting in patient consultations Utilizing advanced equipment to perform eye scans as part of comprehensive health assessments Aiding patients in completing health questionnaires Introducing patients to their optometrists Coordinating treatment schedules Discussing financial options Diligently maintaining patient recordsAre you the ideal candidate? You are if you:
Have a passion for delivering exceptional customer service Exhibit strong organizational abilities Can communicate effectively and clearly with a diverse range of individuals Are motivated and driven to achieve successIf you possess the necessary skills and qualities for this position, we would be eager to hear from you.
