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Store Operations Manager, Calvin Klein

2 months ago

Ashford, Kent, United Kingdom PVH Full time

About PVH

PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

The Role

We are seeking a highly motivated and experienced Store Supervisor to join our team at Calvin Klein. As a Store Supervisor, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining store operations. You will be responsible for leading a team of sales associates, managing store inventory, and implementing visual merchandising strategies to drive sales and customer engagement.

Key Responsibilities

  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service
  • Manage store inventory, including receiving, stocking, and maintaining visual merchandising displays
  • Implement visual merchandising strategies to drive sales and customer engagement
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and implement plans to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives and drive store performance
  • Ensure compliance with company policies and procedures

Requirements

  • Previous experience in a retail management role, preferably in a luxury or premium brand
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Ability to analyze sales data and identify opportunities for growth
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences

What We Offer

PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work. We believe in fostering an inclusive and diverse community of associates with a strong sense of belonging, and we take pride in working with top talent from every walk of life and corner of the world.