Sales Associate

24 hours ago

Ashford, Kent, United Kingdom PVH Full time

About PVH

PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering high-quality products and exceptional customer experiences.

The Role

We are seeking a Sales Associate to join our team at Calvin Klein. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent service.
  • First point of contact for authorising discounts and resolving customer queries.
  • Be a brand ambassador, demonstrating in-depth product knowledge.
  • Build and maintain professional relationships with our customers.
  • Outfit building for customers and making further product recommendations.
  • Assess customers needs and provide assistance and information on product features.
  • Drive store KPIs and suggest ways to improve.
  • Ensure shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

Requirements

  • You'll have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.

About Us

PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.

What We Offer

We offer a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

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