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Leisure and Spa Operations Manager

2 months ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Job Opportunity: Leisure and Spa Manager

We are seeking an experienced and inspirational leader to join our team as a Leisure and Spa Manager at Bodelwyddan Castle Hotel. As a key member of our management team, you will be responsible for overseeing the Sports, Leisure, and Spa departments, driving financial success, and delivering exceptional guest experiences.

About the Role

  • Lead a team of experts in sports, leisure, and spa activities, including fitness classes, archery, rifle shooting, facials, massages, and gym sessions.
  • Develop and implement strategies to maximize revenue, improve guest satisfaction, and enhance the overall guest experience.
  • Collaborate with other departments to ensure seamless delivery of services and promote cross-selling opportunities.
  • Monitor and control costs, manage budgets, and make informed decisions to drive business growth.
  • Coach and develop team members to achieve their full potential and provide exceptional guest service.

Requirements

  • Proven experience in leading a leisure and spa team, with a focus on developing and retaining therapists.
  • Strong financial management skills, including budgeting, cost control, and revenue growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
  • Passion for delivering exceptional guest experiences and driving business growth.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • Access to exclusive discounts and perks.

How to Apply

If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you