Leisure and Spa Manager

5 days ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly skilled and experienced Leisure and Spa Manager to oversee the Sports, Leisure, and Spa departments at Bodelwyddan Castle Hotel. As a key member of our team, you will be responsible for driving financial success, guest service, and maximizing the potential of the Sports, Leisure, and Spa departments.

Key Responsibilities:

  • Manage a team of experts that offer a wide range of activities, including fitness classes, archery, and rifle shooting, to facials, massages, and gym sessions.
  • Drive financial success, guest service, and maximize the potential of the Sports, Leisure, and Spa departments.
  • Nurture an environment that allows your team to perform at their best through high performance and high fulfillment.
  • Create memories for our guests and give our team opportunities of a lifetime.

Requirements:

  • An inspirational leader who drives their team to deliver a great guest experience.
  • Able to confidently deal with guest concerns with the ability to resolve problems, showing empathy and understanding.
  • An individual with the ability to effectively lead, motivate, and engage your leaders and team, even in times of high demand.
  • A willingness to challenge if standards aren't meeting required levels.
  • Someone who can make decisions confidently.

What We Offer:

  • A fantastic opportunity for career development through external recognized qualifications in addition to in-house training and development.
  • 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays.
  • Potential live-in available.
  • Free use of gym and leisure facilities.
  • Free or 60% discounted food onsite.
  • Access to numerous discounts offers with many national brands and retailers.

About Us:

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities, and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

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