Leisure and Spa Manager

5 months ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Salary: Up to £30,000 dependenton experience.

Wehave a fantastic opportunity for a Leisure & Spa Manager at Bodelwyddan Castle Hotel.

Thebenefits of working with us

A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) Potential live in available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts offers with many national brands and retailers.

What will I be doing?

As the Leisure & Spa Manager you oversee theSports, Leisure, and Spa departments, therefore will manage a team of expertsthat offer a wide range of activities such as fitness classes, archery, andrifle shooting, to facials, massages, and the gym sessions.
You will be responsible for driving financial success,guest service and maximising the potential of the Sports, Leisure, and Spadepartments by showcasing the best Warner can offer.

You will nurture an environment that allows your team to perform at their bestthrough high performance and high fulfilment and creating memories for ourguests and giving our team opportunities of a lifetime.

What are we looking for?

An inspirational leader who drives their team to deliver a great guest experience. Able to confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide. An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand. A willingness to challenge if standards aren’t meeting required levels. Someone who can make decisions confidently. A passionate leader to coach and give feedback across the Food and Beverage department to improve performance.

What skills do I need?

Previous experience in leading a Leisure & Spa team, focusing on developing and retaining therapists. Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets. Understand the importance of target setting and driving sales.

Location: Bodelwyddan Castle - Rhyl

Diversity, equity, and inclusion are at the heart of who weare and what we do. Our commitment to these values is unwavering and they arecentral to our mission. We encourage applications from all backgrounds,communities and industries and we are happy to discuss any reasonableadjustments or flexibility that you may require, includingwhether a role can be part-time or a job-share.

We genuinely care about everycandidate's experience during the recruitment process and are here to providesupport where we can.

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