Hospitality Team Member

4 days ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Upto £11.44 per hour dependent on age

We are seeking a skilled Hospitality Team Member to join our team at Bodelwyddan Castle Hotel.

The benefits of working with us

  • Live-in maybe available
  • Free use of gym and leisure facilities
  • Free or 60% discounted food onsite
  • Access to numerous discounts and offers with many national brands and retailers
  • A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
  • 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As a key member of our team, you will play a vital role in delivering exceptional customer service in the Hospitality department. Working closely with the Food and Beverage Manager, you will be instrumental in ensuring the smooth running of the guest journey from arrival to departure.

By working collaboratively with a diverse and multiskilled team, you will ensure all our guests enjoy an unforgettable stay with breathtaking views.

What are we looking for?

  • A people person who would put the guest journey at the heart of everything they do
  • A willingness to learn and improve knowledge on customer service, our products and tailored selling
  • Someone who will care about the wider team and look to support wherever needed
  • A passion for food and drink
  • A promise to come to work as your whole authentic self

Location: Bodelwyddan Castle - Rhyl

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.

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