Hospitality Team Member

6 days ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our Leisure Team as a Leisure Team Member - Activity Host. As a key member of our team, you will be responsible for leading and coaching daily activities, ensuring all areas of responsibilities are covered, and providing exceptional customer service to our guests.

Key Responsibilities:

  • Lead and coach daily activities to ensure all areas of responsibilities are covered.
  • Host a variety of activities throughout the day, including rifle shooting and archery.
  • Engage with guests and ensure they have a enjoyable holiday experience.
  • Work independently and as part of a team to provide exceptional customer service and cleanliness throughout the leisure department.
  • Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy.

Requirements:

  • National Pool Lifeguard qualification (RLSS) an advantage but not essential – Full training available.
  • Excellent customer service skills and ability to work with guests of all ages.
  • Able to pick up new skills quickly and work independently.
  • Passion for leisure and ability to engage with guests.

What We Offer:

  • Potential live-in available.
  • Free use of gym and leisure facilities.
  • Free or 60% discounted food onsite.
  • Access to numerous discounts and offers with many national brands and retailers.
  • A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level).
  • 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).

About Us:

Warner Leisure Hotels is a leading provider of leisure breaks in the UK. We are committed to providing exceptional customer service and creating memorable experiences for our guests. We are an equal opportunities employer and welcome applications from all backgrounds and communities.

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