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    {"title": "Housekeeping Team Member", "description": "Unlock a rewarding career in hospitality with Warner Leisure Hotels!We are seeking a skilled and enthusiastic Housekeeping Team Member to join our team at Bodelwyddan Castle Hotel.The benefits of working with usCompetitive hourly rate: Up to £11.44 per hour dependent on ageLive-in opportunities...

Housekeeping Team Member

2 months ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Bodelwyddan Castle Hotel, part of Warner Leisure Hotels. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.

Key Responsibilities:

  • Deliver exceptional customer service and ensure a high level of guest satisfaction
  • Work collaboratively with the housekeeping team to maintain the highest standards of cleanliness and presentation
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of time and resources
  • Participate in ongoing training and development to enhance knowledge and skills in customer service, housekeeping, and hospitality
  • Contribute to a positive and supportive team environment, promoting a culture of respect, inclusivity, and open communication

Requirements:

  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
  • Basic knowledge of cleaning procedures and protocols, with a willingness to learn and adapt
  • Flexibility to work a variety of shifts, including weekends and bank holidays
  • Commitment to maintaining a high level of professionalism and integrity in all aspects of work

What We Offer:

  • A competitive hourly rate, with opportunities for career development and progression
  • A comprehensive training program, including externally recognized qualifications and in-house development
  • A supportive and inclusive team environment, with opportunities for socializing and team-building
  • Access to a range of benefits, including free or discounted food, use of gym and leisure facilities, and discounts with national brands and retailers