Hospitality Team Member

1 day ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Unlock a Rewarding Career with Warner Leisure Hotels

We are seeking a talented Hospitality Team Member to join our team at Bodelwyddan Castle Hotel. As a key member of our Hospitality department, you will play a vital role in delivering exceptional guest experiences.

About the Role

  • Provide outstanding customer service and ensure a warm welcome for our guests.
  • Work collaboratively with our Food and Beverage Manager to deliver a seamless guest journey.
  • Develop and grow into a skilled Hospitality professional, with opportunities for career development and externally recognized qualifications.
  • Enjoy a range of benefits, including free use of our gym and leisure facilities, free or discounted food onsite, and access to numerous discounts and offers with national brands and retailers.
  • Be part of a diverse and multiskilled team, working together to ensure all our guests enjoy a memorable stay.

What We're Looking For

  • A people person with a passion for delivering exceptional customer service.
  • A willingness to learn and improve knowledge on customer service, our products, and tailored selling.
  • Someone who will care about the wider team and look to support wherever needed.
  • A passion for food and drink, with a commitment to delivering high-quality service.
  • A promise to come to work as your whole authentic self.

Location: Bodelwyddan Castle - Rhyl

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities, and industries and are happy to discuss any reasonable adjustments or flexibility that you may require.

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