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Hospitality Team Member

2 months ago

North Wales, United Kingdom Warner Leisure Hotels Full time

Unlock Your Potential with Warner Leisure Hotels

We are seeking a talented and enthusiastic Hospitality Team Member to join our team at Bodelwyddan Castle Hotel.

About the Role

As a key member of our Hospitality team, you will play a vital role in delivering exceptional customer service and ensuring our guests have an unforgettable experience.

Key Responsibilities

  • Provide outstanding customer service and ensure guest satisfaction
  • Work collaboratively with the Food and Beverage Manager to deliver a seamless guest experience
  • Develop and maintain a thorough knowledge of our products and services
  • Support the wider team to ensure the smooth operation of the hotel
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer

As a Warner Leisure Hotels team member, you will enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career development and progression
  • Free use of gym and leisure facilities
  • Free or discounted food onsite
  • Access to numerous discounts and offers with national brands and retailers
  • 20% discount for you, family & friends across our Bourne Leisure brands

Requirements

We are looking for a people person who is passionate about delivering exceptional customer service and has a willingness to learn and improve their knowledge of our products and services.

Location

Bodelwyddan Castle Hotel, Rhyl

Warner Leisure Hotels is an Equal Opportunities Employer

We welcome applications from all backgrounds and communities and are committed to creating an inclusive and diverse workplace.