Security Operations Manager

3 weeks ago


London, Greater London, United Kingdom Securitas Security Services Full time
About the Role

Securitas, a leading global security services provider, is seeking an experienced Screening Supervisor to join our dynamic team in London. As a key player in our organization, you will play a vital role in ensuring the safety and security of our clients.

This is an exciting opportunity to elevate your career and contribute to the success of our security operations. If you are a motivated and experienced professional with a passion for security, we encourage you to apply.

Key Responsibilities
  • Manage all screening personnel and provide supervision to screening services on an on-demand basis.
  • Monitor and manage the appearance and behaviors of all security personnel, taking remedial action as necessary.
  • Accurately roster and forward plan all direct reporting officers, ensuring sufficient cover for holidays, sickness, and absences.
  • Proactively monitor performance, maintain positive employee relations, and ensure coaching, counseling, and investigations are implemented in line with company policy and procedures.
  • Actively encourage staff recognition and nominations for awards.
  • Assign instructions and site documentation, ensuring they are up to date.
  • Report all incidents in compliance with customer and company policy and procedures.
  • Assist the Security Management Team in developing and sharing best practices and using systems and tools to improve service effectiveness.
  • Plan, develop, and implement staff training, including routine duties and emergency procedures.
  • Monitor faults with security-related equipment, ensuring they are reported correctly.
  • Be fully conversant with operational functions, including Access Control, CCTV, Detection, and Alarm Systems, ensuring an effective monitoring and reporting function is maintained.
  • Participate in company training to improve standards of performance.
  • Be the first point of contact on their shift for security function-related queries, resolving more complex queries using experience and knowledge.
Essential Skills
  • Current SIA license
  • Full 5-year checkable work history
  • 3-5 years of supervisor experience
  • Data center experience
  • Strong communication skills
  • Competent in MS Word, Excel, and E-Mail (Outlook)
  • Well-developed interpersonal and influencing skills, able to negotiate and deal with sensitive and confidential matters with tact and discretion
  • Adaptable and responsive in the face of changes in priorities, plans, and schedules
Benefits
  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Wellness advice and support, including financial, emotional, and physical
  • Dental and Physical Health Plans
  • Cycle to work scheme
  • Car lease and new car purchasing schemes
  • Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel
  • Mortgage advice
  • Payroll ISA's
  • Eligibility for Costco Membership
  • Support with further education
  • 100's of eLearning courses
  • Accredited courses by C&G, ILM, IOSH, and SIA
  • Leadership Development programs both local and global
  • Payroll Giving
  • Working with charities such as Calderwood House, KPMB, and Wooden Spoon
  • Supporting local community initiatives
  • Supporting people back to work with organizations such as TalkBack and Downs-Syndrome Org


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