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Sales and Administrative Coordinator

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Central Recruitment Solutions Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Central Recruitment Solutions. As a Sales Administrator, you will play a crucial role in supporting our sales team in providing exceptional customer service and ensuring the smooth operation of our sales processes.

Key Responsibilities
  • Quote Management: Provide accurate quotations of engineered components to customers' drawings and specifications, as well as quotations of plastic sheet and rod.
  • Order Processing: Process customer sales orders and supplier purchase orders in a timely and efficient manner.
  • Quote Follow-up: Ensure that quotes are followed up on a weekly basis, obtaining feedback from customers where possible.
  • Quote Conversion Analysis: Measure and analyze quote conversion, liaising with sales and production managers to discuss conversions.
  • Customer Support: Provide customers with information about the materials they require and offer suitable alternatives when necessary, to assist in problem-solving.
  • Team Collaboration: Participate in daily SQCDP meetings and assist in general sales activities across other business units, such as order processing and enquiry handling.
Requirements
  • Attention to Detail: Ability to interpret engineering drawings and maintain attention to detail in all aspects of the role.
  • Communication Skills: Friendly and confident telephone manner, with excellent communication skills.
  • Technical Skills: Proficiency in Microsoft Office, including Word, Excel, and Outlook, as well as experience in ERP systems.
Benefits
  • Free Canteen Facilities: Enjoy free canteen facilities on site.
  • Free Onsite Parking: Take advantage of free onsite parking.
  • Company Pension: Participate in our company pension scheme.
  • Birthday Off: Enjoy a day off on your birthday.
  • Regular Social Events: Participate in regular social events with the team.