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Customer Service Representative

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Inspired Full time
{"title": "Customer Support Agent", "description": "

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same?
At Inspired, we're looking for a talented Customer Support Agent to join our team. As a key member of our helpdesk, you'll be the first point of contact for our customers, providing top-notch support and resolving issues in a timely and professional manner.
Responsibilities
What does it take to succeed in this role?

Excellent communication and interpersonal skills to effectively interact with customers and colleagues.

A keen problem-solving ability to identify and resolve customer issues efficiently.

Ability to work in a dynamic environment with multiple priorities and deadlines.

Flexibility to work a shift pattern that includes evenings and weekends.

Proven independence and a professional demeanor.

As a Customer Support Agent, you'll have the opportunity to grow and develop your skills, working with a talented team that's passionate about delivering exceptional customer experiences. You'll be rewarded with a competitive salary, comprehensive benefits, and the chance to make a real impact on our customers' lives.



So, if you're a motivated and customer-focused individual who thrives in a fast-paced environment, we'd love to hear from you





What we offer:



33 days of annual leave, including bank holidays.

Recommend a Friend Scheme – earn a bonus for referring a friend to join our team.

Recognition Scheme awarded quarterly and annually.

Wellbeing Initiatives to support your physical and mental health.

Birthday Leave – take an extra day off to celebrate your special day.

Enhanced Family Friendly Policies.

Employee discounts.

Life Assurance.

Company pensions above statutory level.

Job Type: Full-time



Salary: £21,150.00-£24,288.00 per year



Schedule:



8 hour shift

Work Location: In person


"}