Luxury Spa Therapist
4 weeks ago
We are seeking a highly skilled and passionate Spa Therapist to join our team at our luxurious premises in Mayfair.
The ideal candidate will have strong experience in luxury spa environments and a passion for holistic/massage-based treatments. They will be a pioneer in phyto-cosmetology, drawing from the power of plants to offer effective products that meet the needs of all skin and hair types.
Key Responsibilities:
- Perform services in luxury cabins
- Develop personal relationships with clients and gain loyalty
- Ensure all customers are captured on database through SMILE or registration card (following GDPR guidelines)
- Assist with Public Relations events
- Help in the pre-organization of events
- Take care of VIP customers, journalists, bloggers, influencers, etc...
- Contribute to the excellent maintenance of the boutique
- Schedule appointments with customers
- Drive bookings to achieve occupancy targets of the treatment rooms
- As a brand ambassador, ensure grooming standards and attitude reflect the brand's luxury image
Requirements:
- Be available for a 4-week paid training in Paris
- Ability to provide excellent personalized customer service
- Flexibility during retail hours, including evenings, weekends, and bank holidays
- Desire to learn product knowledge, application techniques, and beauty room treatments & protocols
- Immaculately groomed and presented, embodying the elegance that customers have come to identify with our amazing brand
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