Property Maintenance Specialist

16 hours ago

Exeter, Devon, United Kingdom Active Personnel Recruitment LTD Full time
Job Title: Property Maintenance Engineer

Location: Exeter area

Salary: > £34k DOE

Role: Permanent position

We are seeking an experienced Property Maintenance Engineer to join our team based in the Exeter area. As a key member of our maintenance team, you will be responsible for ensuring that our properties are functional and safe.

Key Responsibilities:
  1. To undertake maintenance and repair work (reactive, void and planned) as required to ensure that the properties are functional and safe.
  2. To take an active approach to the role and to be able to work on own initiative within the set procedures.
  3. Maximise the number of 1st time fixes, to minimise the number of revisits.
  4. Work closely with the Helpdesk co-ordinators and ensure efficient scheduling using the workforce management software/app.
  5. Deliver quality maintenance experience for customers.
  6. Represent the company in a professional and courteous manner to customers.
  7. Provide detailed reports from site, using the mobile software tool, showing evidence through job cards, customer signatures, photographic evidence that the job has been successfully completed.
  8. Liaise with customers to explain if follow on work is required, the nature and timeframes of when the work can be done.
Essential Skills:
  1. Ability to work alone and to be self-motivated but also get involved with other members of the team from time to time on larger projects.
  2. Be confident dealing with vulnerable or special needs tenants, by being flexible, patient and courteous at all times.
  3. Familiar with Safeguarding requirements.
  4. An excellent understanding of property maintenance (reactive, planned, emergency).
  5. Ability to undertake basic carpentry, minor electrical and plumbing repairs and general maintenance work.
  6. Ability to take verbal instruction and direction.
  7. Ability to follow written instructions and to keep written records of all repairs.
  8. Working knowledge of Health & Safety and use of PPE.
  9. Ability to use own smartphone to accept jobs and upload reports & photos using our App.
Benefits:
  1. Full time position, 40 hours per week including travel time (half hour unpaid lunch is deducted), plus overtime when required.
  2. Use of company van, fuel card, some uniform items, pension, in-house and product training and growth with the company.
  3. Will need to use own smartphone for Job Cards, uploading photos and Job reports using our Scheduling app.
  4. Willingness to travel to sites to complete emergency repair works, during normal working hours and opportunity for out-of-hours emergency works.

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