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Integrated Care Project Coordinator
3 months ago
Position Overview
The NHS Herefordshire and Worcestershire Integrated Care Board is dedicated to enhancing service delivery through strategic and outcome-oriented commissioning, focusing on patient-centered care and community engagement. Our initiative to implement local health strategies is outlined in our comprehensive health improvement program, which spans multiple years and emphasizes collaborative design and execution with our local communities.
As a newly established division within the Integrated Care Board, we manage interconnected areas such as elderly care, residential facilities, the development of Integrated Neighborhood Teams, immediate access to urgent care, and local healthcare commissioning. Our portfolio is expected to expand in the coming years, with a focus on transformation, integration, and strategic commissioning. We seek individuals who are eager to engage actively and work collaboratively to achieve optimal outcomes for our patients and communities.
We value the contributions of serving personnel, reservists, veterans, and military families and encourage applications from individuals within the armed forces community.
Key Responsibilities
The successful candidate will play a pivotal role in supporting and executing projects and initiatives linked to our health improvement program and its associated priorities across the system, community, and neighborhoods.
Responsibilities include:
- Facilitating the redevelopment of commissioned services through outcome-focused commissioning to enhance the development of Integrated Neighborhood Teams, improve access to health and care services, and achieve better outcomes for residents.
- Collaborating with a motivated team to manage projects that contribute to successful service redesign initiatives.
- Demonstrating experience in a dynamic and challenging environment, working collaboratively across organizational boundaries with partners and community members to implement transformational designs.
About Our Organization
The NHS Herefordshire and Worcestershire Integrated Care Board oversees a diverse range of health services for a population exceeding 800,000 individuals, residing in both urban and rural settings across two of England's largest counties. We are a progressive organization that offers a vibrant and supportive workplace.
We foster a collaborative environment that empowers our staff to reach their full potential and develop rewarding careers in an evolving landscape. Our commitment to work-life balance is reflected in our flexible working arrangements, which combine office and remote work. Joining our inclusive and innovative team comes with a variety of attractive benefits, including:
- Access to employee assistance programs and extensive online health and wellness resources.
- A competitive pension scheme.
- Opportunities for professional development and skill enhancement within a caring and inclusive atmosphere.
- Generous holiday allowances that increase with service, along with the option to purchase additional leave.
- Flexible working patterns to support individual work-life balance.
Please note that a probationary period applies to new appointments.
Job Duties
The role involves supporting and delivering projects aimed at enhancing the integration, coordination, performance, and clinical effectiveness of services as part of our health improvement program. Key duties include:
- Assisting in the delivery of programs, projects, and initiatives associated with the health improvement program and its priorities across the system, community, and neighborhoods, with a focus on service integration and improved patient outcomes.
- Supporting various programs and projects within the directorate's portfolio, including integrated service commissioning, transformation initiatives, and workforce development.
- Collaborating with the Strategic & Integrated Commissioning Manager to achieve outcomes-based service commissioning.
- Actively managing project delivery and reporting aligned with the health improvement program.
- Providing support to emerging Integrated Neighborhood Accelerator Sites.
- Ensuring optimal resource utilization across the system, identifying and developing plans for system improvements while monitoring and evaluating project impacts.
- Developing and implementing action plans related to agreed priorities and commitments.
- Identifying community needs and gaps in service provision, including addressing health inequalities.
- Fostering strong working relationships with various teams and organizations across the Integrated Care System to enhance health and care delivery and improve patient outcomes.
For further details, please refer to the attached job description for the person specification and additional information.
Qualifications
Essential
- A relevant degree-level qualification or equivalent professional experience.
Desirable
- Project management qualifications such as QSIR or PRINCE2.
Experience
Essential
- Proven track record in delivering successful service redesign projects in healthcare.
- Demonstrable project management experience.
Desirable
- Experience in a similar role focused on transformation or improvement.
- Experience in redesigning or developing healthcare pathways across various service levels, including quality improvement methodologies.
Skills, Knowledge & Competencies
Essential
- Ability to develop and manage outcome-focused projects and programs.
- Capacity to collaborate effectively with partners and community members in transformational design.
- Proven ability to work in partnership with service users and stakeholders.
Desirable
- Knowledge of the local health and care system in Herefordshire and Worcestershire.
- Understanding of population health management principles.
Personal Qualities
Essential
- Commitment to promoting equality, diversity, and inclusion.
- Resilience in the face of ambiguity and changing priorities.
- Professional demeanor, demonstrating calmness and respect in all interactions.
