Business Development Specialist

7 days ago


Portsmouth, Portsmouth, United Kingdom Carbon60 Careers Full time

Job Summary:

We are seeking a highly skilled Customer Account Manager to join our team at Carbon60 Careers. As a key member of our sales team, you will be responsible for managing customer relationships and driving business growth in the aerospace industry.

Key Responsibilities:

  • Account Management: Develop and maintain strong relationships with assigned aerospace customers, ensuring exceptional service and satisfaction.
  • Order Processing & Fulfilment: Manage customer orders from initial entry to delivery, ensuring accuracy and timely completion.
  • SAP System Management: Utilize SAP for order management, inventory tracking, production scheduling, and invoicing, ensuring data accuracy and system integrity.
  • Customer Communication: Regularly communicate with clients to update them on order status, resolve inquiries, address concerns, and provide technical support when needed.
  • Cross-Department Coordination: Collaborate with internal teams to ensure customer requirements are met.
  • Forecasting & Demand Planning: Work with customers to forecast demand, ensuring production schedules align with customer needs and maintaining appropriate stock levels.
  • Issue Resolution: Identify and resolve customer issues in a timely and professional manner.

Requirements:

  • Proven experience in customer account management and sales.
  • Strong knowledge of SAP and inventory management systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.


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