Technical Business Solutions Specialist
2 days ago
We are seeking a highly skilled Technical Business Solutions Specialist to join our team at Morris Sinclair Recruitment Ltd. As a Technical Business Solutions Specialist, you will play a key role in helping our clients achieve their business objectives by providing expert technical and business analysis services.
Key Responsibilities- System SME and Operational Support: Provide operational knowledge support to the project team to determine, implement, and test requirements.
- Requirements Gathering and Documentation: Work with customers to understand their requirements and help to translate them into formal software change documents.
- Functional Requirements and Product Roadmap Development: Work with Product Owner(s) and Project Manager(s) to formalise functional requirements and product roadmap development.
- Business Process Mapping: Provide business process mapping support to ensure that business processes are well-defined and documented.
- System Configuration and Testing: Configure the system(s) to meet the needs of specific user requirements and work with development and testing team(s) to ensure functional changes meet business needs.
- User Guides and Training: Ensure user guides, process documents, and training materials are up to date and provide systems training to external users and internal stakeholders.
- Issue Resolution and Client Support: Assist with issue resolution and client support to ensure that clients receive high-quality service.
- Logical Thinking and Problem-Solving Skills: Able to think logically and utilise good problem-solving skills to resolve complex technical and business issues.
- Industry Knowledge: Knowledge of UK pensions and investments is essential.
- System Thinking: System thinker with a desire to understand how systems work and how they can be improved.
- Self-Motivation and Professional Development: Self-motivated approach to professional and personal development, with a desire to continuously improve skills and knowledge.
- Communication Skills: Strong communication skills, both written and verbal, to effectively communicate with clients and stakeholders.
- Experience in Change Environment: Experience of working within a change environment, with the ability to adapt to new technologies and processes.
- Desirable Skills: Experience of working on calculation-based products would be desirable.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Technical Business Solutions Specialist looking for a new challenge, please apply today.
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