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Cleaning Operations Manager
2 months ago
We are seeking an experienced Cleaning Manager to join our team at CBW Staffing Solutions. The successful candidate will be responsible for managing a team of 40 to 50 cleaners/supervisors and ensuring the delivery of high-quality cleaning services to our clients.
Key Responsibilities:- Manage and deliver cleaning operations in a diverse and challenging environment
- Directly responsible for the management and delivery of cleaning services, including waste management and front of house services
- Responsible for the management and delivery of all pest control services across the site and the interpretation of monthly reports
- Responsible for the expenditure and control of assigned budgets for all soft services and payroll, ensuring that all operations are delivering value for money and within expenditure parameters
- Continually monitor the agreed budgets for all soft services, ensuring compliance within budget while considering any budget variations in preparation for annual budget review
- Conduct regular team meetings with all staff, informing the team of their overall performance
- Address health and safety issues, undertake Toolbox Talks, induction of new staff, and sharing general information regarding the wider business
- Responsible for the statutory compliance of all soft service operations, ensuring that operations are delivered safely and in accordance with the site policies
- Responsible for ensuring that all teams are fully resourced in the most efficient manner, liaising with corporate HR regarding recruitment, leavers, absence management, discipline, and performance management
- Ensure that the entire facilities services operation achieves a high standard of services at all times, reporting all building faults to the Help Desk for action
- Meet regularly with the Account Manager (AM) to demonstrate that all operations are delivering the required standards
- Liaise on a regular basis with stakeholders and tenants to gauge perception of service delivery and deal with any issues as they arise
- Waste management and front of house services
- Directly responsible for the management and delivery of cleaning operations in a diverse and challenging environment
- Managed auditing processes for a range of services and performed to service KPIs
- Excellent communication (both written and verbal) and presentation skills
- Competent in the use of IT, including all MS Office packages
- Demonstrate a proven track record in delivering excellence in the facilities services environment
- IOSH qualified
- Financial management of an equivalent value in budget for staff, contractors, and commodities
- Relevant personnel management skills and experience
- Direct responsibility for operational H&S compliance
Please send your CV to Jordyn at CBW Staffing Solutions for more information.
