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Retirement Community Manager

3 months ago


Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
Position Overview

Salary: £23,000 per annum, plus excellent benefits

Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

Contract Type: Maternity cover for 12 months

About the Role

Churchill Estates Management Ltd is seeking a dedicated Residential Lodge Supervisor to oversee the maintenance and operations of our retirement community. This role is essential in ensuring a harmonious living environment for our residents.

As the Lodge Supervisor, you will be responsible for coordinating the upkeep of the facilities, engaging with residents, and managing administrative tasks. Your role will involve:

  • Organizing community activities
  • Coordinating with contractors and suppliers
  • Conducting health and safety inspections
  • Providing exceptional customer service to residents

Reporting directly to the Area Manager, you will serve as the primary point of contact for residents, contractors, and internal teams, ensuring a seamless operation of the lodge.

About You

Your commitment to outstanding customer service is crucial. You should possess a friendly demeanor and a genuine passion for enhancing the lives of our residents. Key attributes include:

  • Strong interpersonal skills
  • Ability to handle sensitive situations with care
  • Proficiency in administrative tasks and computer literacy, particularly with Microsoft Office

This position is ideal for individuals with backgrounds in retirement living, hospitality, social housing, or health and social care. A successful Lodge Supervisor is someone who thrives in a front-facing role and is dedicated to delivering top-notch service.

About Us

At Churchill Estates Management Ltd, we pride ourselves on being a leading managing agent for privately owned leasehold retirement living accommodations. We oversee numerous developments across the country, providing essential services and support to thousands of residents.

Benefits
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Comprehensive induction and ongoing training
  • Meaningful and rewarding work

We are looking for exceptional individuals who align with our values to join our team and contribute to our ongoing success.