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Human Resources Manager

2 months ago


Blackpool, Blackpool, United Kingdom MAC Clinical Research Full time
About MAC Clinical Research

MAC Clinical Research is a leading global Contract Research Organisation (CRO) with a network of research sites. Our mission is to deliver exceptional services with integrity and honesty, making a significant contribution to human health.

Job Summary

We are seeking a highly skilled HR Manager to join our dedicated team in Blackpool. The successful candidate will provide comprehensive Human Resources support across all levels of the organisation, focusing on employee relations, policy review, business partnering, reward, culture, diversity, and inclusion.

Key Responsibilities
  • Support the development and maintenance of career pathway documentation company-wide.
  • Oversee and manage all employee relations issues, escalating to the Head of Global HR as necessary.
  • Design and implement processes and procedures for employee relations, to be implemented across the business.
  • Collaborate with the Head of Global HR on policy writing and maintaining the UK employee handbook.
  • Support the Head of Global HR in developing a HR function outside of the UK.
  • Assist the Recruitment Manager in recruiting activities and ensure a cohesive approach.
  • Think creatively to maintain staffing levels across multiple research sites and supportive services.
  • Oversee absence management, including holidays and sickness reporting.
  • Ensure timely submission of relevant information to the Finance department for payroll, including new starter documents, sickness, unpaid leave, job changes, and leavers.
  • Deliver training to Line Managers on HR-related processes as required.
  • Build relationships and networks with external contacts.
  • Provide guidance and support to Line Managers during formal meetings.
  • Mentor junior members of the HR department, providing training and guidance.
  • Maintain confidentiality and sensitivity when handling sensitive situations and information.
  • Contribute to creating solutions to improve and standardise the HR service by identifying and recommending opportunities for improvement.
  • Contribute to developing employee satisfaction and retention schemes.
  • Manage Exit Surveys and arrange Exit interviews, providing reports to the Leadership team on a bimonthly basis.
  • Manage the Mental Health Initiative Group within the organisation.
  • Administer and advise on the Vitality Private Medical Scheme.
  • Manage leavers and maternity/paternity in the business.
  • Support with management of Sage and any queries from the business.
Planning, Organising, and Administration
  • Report and update relevant issues to the Head of Global HR.
  • Assist the Medical Director with the administration of medical revalidation and pre-employment checks for new doctors.
  • Assist with medical appraisal audits.
  • Oversee the administration of HR-related documentation, such as contracts of employment and letters to employees.
  • Oversee the management of regulatory and legislative compliance checks for all new employees.
  • Provide guidance on all HR processes and policies.
  • Ensure all contractual terms are accurate and up-to-date to minimise risks to the Company.
Benefits
  • Competitive salary in line with pharmaceutical industry standards.
  • Health Insurance.
  • Free onsite parking.
  • 25 days annual leave (increasing to 30 days after 6 years' service).
  • Your birthday off work.