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Customer Service Coordinator

2 months ago

King's Lynn, Norfolk, United Kingdom Sanctuary Group Full time

Customer Service Coordinator

Become a vital member of our organization at Sanctuary Group, where our mission is to offer tailored housing, care, and support services that empower individuals to achieve independence. In the role of Customer Service Coordinator, you will be instrumental in providing outstanding service to our clients.

Key Responsibilities:

  • Serve as the primary contact for client inquiries
  • Foster relationships with clients and assist in enhancing their life skills
  • Manage emergency situations to ensure a safe environment
  • Coordinate social events and uphold health and safety regulations
  • Maintain client records and deliver exceptional service

Essential Qualifications:

  • Experience working with vulnerable populations
  • Capability to perform under pressure
  • Strong communication skills and proficiency in IT

At Sanctuary Group, we appreciate our staff and provide a variety of benefits, including discounts, health plans, and opportunities for professional development. Join a team that positively influences the lives of others.

Commitment to Equality and Diversity:

We embrace inclusivity and encourage applications from individuals of diverse backgrounds. Help us foster a supportive atmosphere for both our employees and clients.