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Integrated Brokerage Manager

2 months ago

London, Greater London, United Kingdom Spencer Clarke Group Full time
Job Description

Job Title: Integrated Brokerage Manager

Job Type: Full-time

Location: Remote (with occasional on-site meetings)

Job Description:

Main Responsibilities
  1. Develop and Manage Integrated Support Brokerage Services: Collaborate with key stakeholders to design and implement tailored care packages, ensuring cost-effectiveness and quality assurance.
  2. System Development and Support: Establish and maintain robust systems to support the quality assurance process, ensuring seamless integration with existing infrastructure.
  3. Leadership and Development: Foster a responsive and flexible service, adapting to changing demands and priorities in a dynamic environment.
Key Responsibilities
  1. Brokerage Management: Oversee the brokerage, financial assessment, and direct payments function, ensuring timely delivery, budget adherence, and quality standards.
  2. Support and Advice: Provide expert guidance and information to care managers, providers, service users, and carers, identifying innovative care solutions for complex needs.
  3. Safeguarding: Prioritize safeguarding, ensuring all staff are aware of their responsibilities and escalating issues as necessary.
  4. Workload Management: Effectively manage a diverse and demanding workload, navigating shifting priorities, legislative changes, and operational demands.
  5. Quality Monitoring: Oversee the coordination of individual care packages, financial assessments, and direct payments, ensuring best value and quality service provision.
  6. Market Analysis and Service Development: Lead the identification of market gaps and develop appropriate services in conjunction with Integrated Brokerage Quality Assurance Officers.
Requirements
  1. Local Authority/Public Sector Experience: Proven track record in a local authority or public sector environment.
  2. Brokerage Service Management: Experience in managing brokerage services, including financial assessments and direct payments.
  3. Legislative Knowledge: In-depth understanding of relevant legislation, including the Care Act and National Care Standards Act.
  4. Computerized Systems: Familiarity with computerized management systems, such as Oracle and Mosaic.
  5. Staff Management: Experience in managing and supervising staff in an adult care service environment.