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Customer Service Representative

2 months ago


Burgess Hill, West Sussex, United Kingdom Lidl Full time
Job Overview

We are seeking an experienced and enthusiastic Customer Assistant to join our team at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a professional and courteous manner.
  • Assist customers with their shopping needs, including answering questions and resolving issues.
  • Work collaboratively with the store team to maintain a clean and organized store environment.
  • Process customer transactions accurately and efficiently.
  • Participate in visual merchandising and stock management activities to ensure a visually appealing store.
What We Offer

We offer a competitive hourly rate of £13.35, a 25-hour contract, and the opportunity to work a variety of shifts, including 7am starts and 11pm finishes. You will also receive 30-35 days' holiday (pro rata) and a 10% in-store discount. Our pension scheme is also available to all employees.

About Lidl

At Lidl, we are committed to providing our customers with the best possible shopping experience. We believe that our employees are the key to our success, and we offer a range of benefits and opportunities for career development. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.