Customer Service Representative

4 weeks ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Customer Service Advisor - Shift Work

We are excited to be working with our long-term client to recruit a Customer Service Advisor to join their busy teams in Burgess Hill.

This is a fantastic opportunity to work for a well-established organisation that provides excellent company benefits and a competitive salary of £29,200.

The role involves taking calls for assistance, advising customers of progress, and keeping all parties informed. As a Customer Service Advisor, you will be the vital link between motoring organisations, roadside staff, and customers.

Key Responsibilities:

  • Receiving calls for assistance via electronic data transfer, fax, and telephone.
  • Recording all details taken from customers on the computer database.
  • Communicating with all staff via radio, telephone, fax, and mobile data.
  • Monitoring progress of all work and keeping all parties updated.

Requirements:

  • Essential to be a driver and have your own transport.
  • Lots of free parking onsite.

This is a full-time permanent role with 42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Shifts available - 0900-2100 or 1200-0000.

We look forward to hearing from you if you are a motivated and customer-focused individual who is looking for a new challenge.



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