Parking Appeals Officer
3 weeks ago
Unity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court & bailiffs, and representing the client at adjudication and other external functions.
Key Responsibilities:- Work within a team of officers providing the customer interface in parking services, including correspondence, appeals, permits, telephone calls, income, invoicing, refunds, complaints, courts, bailiffs, and data entry.
- Represent the client at adjudication and other external functions, such as benchmarking and working groups, and attend seminars as appropriate.
- Keep the team leader informed on cases, appeals win rates, problems with computerized systems, process, or procedures.
- Hold a Traffic and Parking Legislation knowledge and consider appeals following 'representations' in line with legislation.
- Make decisions on whether the appeal is to be accepted or rejected.
- Make suggestions for developing procedures to improve service delivery, customer focus, and efficiency.
- Assist the team leader with reconciling payments received from various internal and external sources, trace errors, and resolve.
- Process payments received directly at the council.
- Process refunds.
- Provide the highest level of customer care as the first point of contact for teams dealing with all aspects of parking, including complex and contentious cases.
- Excellent communication skills.
- Previous parking appeals experience of 6 months or more.
- An eye for detail.
- Experience of working with computerized systems.
- Ability to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role will pay between £22.99 via umbrella. If you are interested in this role or know someone who may be, please contact the parking team at Unity Recruitment on [phone number] and press 1 for parking.
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals OfficerWe are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals OfficerWe are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals OfficerUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals OfficerUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court & bailiffs.Key...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court & bailiffs.Key...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
-
Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
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Parking Appeals Officer
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London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services.Key Responsibilities:Dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court &...
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Parking Appeals Officer
2 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionWe are seeking a highly skilled and experienced Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds,...
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Parking Appeals Officer
2 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionWe are seeking a highly skilled and experienced Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds,...
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Parking Appeals Officer
2 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionUnity Recruitment is seeking a highly skilled Parking Appeals Officer to join our team. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints, court & bailiffs.Key...
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Parking Appeals Officer
3 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Parking Appeals Officer
2 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionJob Summary: We are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints,...
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Parking Appeals Officer
2 weeks ago
London, Greater London, United Kingdom Unity Recruitment Full timeParking Appeals Officer Job DescriptionJob Summary: We are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints,...
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Parking Appeals Officer
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London, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Representations Officer LBS-008We are seeking a skilled Representations Officer to join our team at CRA GROUP LIMITED. As a key member of our Parking appeals and representations team, you will play a crucial role in delivering a timely and effective service for the Parking and Network Management team and the wider council.Key...
