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Wintel Systems Engineer

2 months ago


Barrow, Cumbria, United Kingdom Whitehall Resources Ltd Full time
Job Title: Wintel Engineer

Whitehall Resources Ltd is seeking an experienced Wintel Engineer to join our team. As a Wintel Engineer, you will be responsible for implementing changes to configuration items, investigating and resolving incidents, and providing proactive problem resolution.

Key Responsibilities:
  • Implement changes to configuration items in accordance with agreed change records.
  • Investigate, diagnose, and restore affected services as notified by tickets raised through incident handling.
  • Generate reports and send them to Level 3 to invoke Problem Management process to prevent recurrence of incidents.
  • Provide support related to managing MS Distributed File System (DFS) and other IT infrastructure components.
Requirements:
  • Experience in Wintel engineering and IT infrastructure management.
  • Strong problem-solving and analytical skills.
  • Ability to work in a team environment and provide excellent customer service.
  • SC Cleared.

Please note that this is a 5-day onsite role, and the candidate must be willing to work inside IR35.