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Software Support Specialist

2 months ago

Leeds, Leeds, United Kingdom West Yorkshire Combined Authority Full time

Software Support Engineer

**Job Summary**

We are seeking a skilled Software Support Engineer to join our team at West Yorkshire Combined Authority. As a key member of our support team, you will be responsible for providing technical assistance and resolving issues related to our software applications.

**Key Responsibilities**

* Provide timely and effective technical support to users via phone, email, and in-person
* Analyze and resolve complex technical issues related to software applications
* Collaborate with cross-functional teams to identify and implement process improvements
* Develop and maintain technical documentation and knowledge base

**Requirements**

* Bachelor's degree in Computer Science, Information Technology, or related field
* 2+ years of experience in software support or related field
* Strong technical skills and knowledge of software applications
* Excellent communication and problem-solving skills

**What We Offer**

* Competitive salary and benefits package
* Opportunity to work with a dynamic and innovative team
* Professional development and growth opportunities

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for software support, please visit our website to learn more about this exciting opportunity and to apply.