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Service Advisor
2 months ago
Our client, a leading automotive dealership in the Liverpool area, is seeking an experienced Service Advisor to join their busy Aftersales department.
Key Responsibilities:- Provide exceptional customer service, ensuring a positive experience for all customers.
- Maximize service profitability through the effective use of sales techniques and product knowledge.
- Sell additional products and services, promoting the dealership's offerings to customers.
- Ensure the reception area is tidy and well-presented, reflecting the dealership's professional image.
- Handle customer queries and complaints in a calm and professional manner, escalating issues to the Service Manager as necessary.
- At least two years of experience as a Service Advisor in a main dealership.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to prioritize workloads and maintain a high level of organization.
- Positive attitude and a commitment to leading by example.
- A competitive salary of £26k-£28k basic, with an OTE of £36k.
- A Monday to Friday schedule, with every other Saturday 08.00.