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Service Advisor

2 months ago


Liverpool, Liverpool, United Kingdom Jago Consultants Full time

Our client, a leading automotive dealership in the Liverpool area, is seeking an experienced Service Advisor to join their busy Aftersales department.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for all customers.
  • Maximize service profitability through the effective use of sales techniques and product knowledge.
  • Sell additional products and services, promoting the dealership's offerings to customers.
  • Ensure the reception area is tidy and well-presented, reflecting the dealership's professional image.
  • Handle customer queries and complaints in a calm and professional manner, escalating issues to the Service Manager as necessary.
Requirements:
  • At least two years of experience as a Service Advisor in a main dealership.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to prioritize workloads and maintain a high level of organization.
  • Positive attitude and a commitment to leading by example.
What We Offer:
  • A competitive salary of £26k-£28k basic, with an OTE of £36k.
  • A Monday to Friday schedule, with every other Saturday 08.00.