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Customer Service Coordinator
3 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. In this role, you will be responsible for providing exceptional customer service, managing the reception desk, and performing various administrative tasks.
Key Responsibilities- Handle incoming and outgoing calls to various stakeholders, ensuring timely and effective communication.
- Manage the reception desk, including greeting visitors, answering phone calls, and responding to emails.
- Arrange travel and make lunch/hotel bookings for meetings, ensuring seamless coordination.
- Update registers and records, and create reports, maintaining accurate and up-to-date information.
- Provide general administrative support, including data entry, filing, and other tasks as needed.
- Previous experience in a similar role, with a proven track record of providing excellent customer service.
- Experience working with the public, with a strong understanding of customer needs and expectations.
- Strong customer service skills, with the ability to remain calm and composed under pressure.
- Proficient in Microsoft Office, with the ability to adapt to new systems and technologies.
- Able to work autonomously, with a high level of organization and time management skills.
- A competitive hourly rate, reflecting your skills and experience.
- The opportunity to work in a busy, varied role for a large private sector organization, with opportunities for growth and development.
If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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