Service Advisor
5 months ago
Overview
Edinburgh Audi
Monday - Friday 8.00am - 5.30pm Saturday on rota basis .
Salary: £30,800 OTE (including £26,000 basic plus bonus)
Company Car Included
Lookers Edinburgh Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our enthusiastic and friendly Service Manager.
As a Service Advisor at Edinburgh Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from the Service Manager and the Head of Business. This is a truly exciting opportunity with potential for progression opportunities within Lookers
Responsibilities
Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made
Qualifications
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars
About us
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So, what are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving license check.
If your skills and experience match what we are looking for, please
-
Service Advisor
5 months ago
Midlothian, United Kingdom Lookers Full timeOverview Audi Edinburgh Monday - Friday 8:00am-5:00pm. Saturdays 08.00am - 12.00pm (1 in 3) Basic Salary - 26k to 28k - uncapped bonus opportunities! Lookers Audi Edinburgh is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 3 Service Advisors, 12 Vehicle Technicians and our...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeJob SummaryAudi Edinburgh is seeking an experienced Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and scheduling appointments with...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewEdinburgh Audi is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.ResponsibilitiesManage a high-volume of customers...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full...
-
Service Advisor
6 months ago
Midlothian, United Kingdom Lookers Full timeOverview Edinburgh Audi Monday - Friday 8.00am - 5.30pm Saturday on rota basis . Salary: £30,800 OTE (including £26,000 basic plus bonus) Lookers Edinburgh Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our...
-
Audi Service Advisor
2 weeks ago
Midlothian, United Kingdom Lookers Full timeAudi Edinburgh is seeking a highly skilled Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking services, advising customers on warranty cover, and liaising with the Aftersales department to schedule appointments.Key responsibilities include:Booking MOTs and services for customersAdvising customers on...
-
Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers, and working closely with our Service Manager and the Head of Business to achieve our...
-
Audi Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, as well as advising them on warranty cover and upselling additional parts and accessories.Key ResponsibilitiesBooking and scheduling...
-
Senior Legal Advisor
4 weeks ago
Midlothian, United Kingdom Service Care Solutions - Legal Full timeJob Summary: We are seeking a highly skilled Solicitor to join our team at Service Care Solutions - Legal. As a Senior Legal Advisor, you will play a key role in shaping the future of public law in Scotland.About the Role: This is an exciting opportunity to work on high-profile Parliamentary work, balancing public interests with the rights of landlords and...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate MOTs, services, and repair work for customersAdvise customers on warranty cover and recommend additional parts/accessoriesLiaise with the Aftersales department to schedule appointmentsManage high-volume customer interactions and online booking queriesCommunicate turnaround times and ensure effective...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories.Key ResponsibilitiesManage a high-volume of...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeJob SummaryWe are seeking an experienced Service Advisor to join our Aftersales Team at Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts/accessories, and liaising with the full Aftersales department to organise and...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesBooking MOTs, services and other repair work for our customersAdvising customers about warranty cover and upselling additional parts / accessories that will benefit the customerLiaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumesManaging a high-volume...
-
Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey Responsibilities:Booking services and repair work for customersAdvising customers on warranty cover and upselling additional partsLiaising with the Aftersales department to schedule appointmentsManaging customer interactions and updating recordsInforming customers of turnaround times and ensuring effective...
-
Student Wellbeing Advisor
4 weeks ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in delivering front-line advice and support to students within the Student Wellbeing department. You will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is provided. You will carry out administrative tasks, operating...
-
New Home Sales Advisor
2 weeks ago
Midlothian, United Kingdom Search Full timeAbout the Role:We are seeking a highly motivated and skilled Sales Advisor to join our team at Search. As a Sales Advisor, you will be responsible for engaging with prospective buyers at our new homes sites, providing an exceptional customer experience.Your Key Responsibilities:Guiding clients through the sales process, answering questions and addressing...
-
Automotive Service Consultant
19 hours ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive a first-class experience.Key ResponsibilitiesBooking MOTs, services, and repairs for our customersAdvising customers on...
-
Student Wellbeing Advisor
19 hours ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in providing a high-quality student support service. You will offer front-line advice and guidance to students, working closely with colleagues to ensure a welcoming, efficient, and helpful service. You will also be responsible for administrative tasks, such as managing databases and financial processes, and providing...
