Service Advisor

3 weeks ago

Midlothian, United Kingdom Lookers Full time

Overview

Edinburgh Audi
 Monday - Friday 8.00am - 5.30pm Saturday on rota basis .

Salary: £30,800 OTE (including £26,000 basic plus bonus)

Lookers Edinburgh Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our enthusiastic and friendly Service Manager.

As a Service Advisor at Edinburgh Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from the Service Manager and the Head of Business. This is a truly exciting opportunity with potential for progression opportunities within Lookers

Responsibilities

Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made 

Qualifications

As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. 
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars 
About us
 Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Mental Health support available 24 hours a day, 365 days a year: Mental Health Aiders on site/online, EveryMind and much more Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So, what are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving license check.

If your skills and experience match what we are looking for, please

  • Service Advisor

    3 hours ago

    Midlothian, United Kingdom Lookers Full time

    Overview Audi Edinburgh  Monday - Friday 8:00am-5:00pm. Saturdays 08.00am - 12.00pm (1 in 3) Basic Salary - 26k to 28k - uncapped bonus opportunities! Lookers Audi Edinburgh is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 3 Service Advisors, 12 Vehicle Technicians and our...

  • Service Advisor

    2 weeks ago

    Midlothian, United Kingdom Lookers Full time

    Overview Edinburgh Audi Monday - Friday 8.00am - 5.30pm Saturday on rota basis . Salary: £30,800 OTE (including £26,000 basic plus bonus) Company Car Included!  Lookers Edinburgh Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians,...

  • Customer Service Advisor

    3 weeks ago

    Midlothian, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits ...

  • Customer Service Advisor

    1 week ago

    Midlothian, United Kingdom Scania (Great Britain) Limited Full time

    Company description: Scania GB Job description: Customer Service Advisor Location: Edinburgh  Salary starting from £24,000 plus an excellent benefits package Working Hours: Monday - Friday 12:00 - 20:00 and every 3rd Saturday 08:00 - 12:00  In-house training provided to support career progression28 days holiday + public holidays which increases with...

  • Customer Service Advisor

    5 days ago

    Midlothian, United Kingdom Oyster Consultants Full time

    JOB TITLE: Russian Speaking Customer Service AdvisorWORK HOURS: Monday - Friday 07:00am - 4pmLOCATION: Fountainbridge, EdinburghSALARY: £25,000About the CompanyA prominent global travel service provider with contact centers worldwide, including locations in Japan, Korea, UK, and the Philippines. Operating 24/7 customer service in 19 languages, the company...

  • Customer Service Advisor

    3 weeks ago

    Midlothian, United Kingdom Pertemps Scotland Full time

    Join the Pertemps Team as a Temporary Customer Service Advisor!Are you looking for a rewarding temporary role this summer? Pertemps is partnering with a public sector client to find enthusiastic Customer Service Advisors for a key project.Role: Customer Service Advisor (Temporary Contract)Location: Edinburgh City CentreHours: Monday - Friday, 36 hours per...

  • Customer Service Advisor

    4 days ago

    Midlothian, United Kingdom The Recruitment Co Full time

    Role - Customer Service AdvisorFull-time - 35 hours per week on a rota between Monday - Friday 8am - 6pmSalary - £22k to £23k (Depending on experience)Hybrid - After Training Contract - Permanent Start dates - June and July start dates availableAddress: Edinburgh, EH1We are currently recruiting for a customer service advisor with our client a leading...

  • French Speaking Customer Service Advisor

    4 days ago

    Midlothian, United Kingdom Search Full time

    French Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in French?This global client is a market leader in their industry. As a customer service representative you...

  • Customer Service Advisor

    4 weeks ago

    Lasswade, Midlothian, United Kingdom Pertemps Edinburgh Full time €11

    Job Advert: Customer Service Advisor Location: Office based - EH18 area Pay Rate: £11.44 per hour Working Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis) Start Date: ASAP Contract Length: 8 weeks initially - possible extension Are you passionate about delivering exceptional customer service? Do you thrive...

  • Customer Service Advisor

    4 weeks ago

    Lasswade, Midlothian, United Kingdom Pertemps Edinburgh Full time €11

    Job Advert: Customer Service Advisor Location: Office based - EH18 area Pay Rate: £11.44 per hour Working Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis) Start Date: ASAP Contract Length: 8 weeks initially - possible extension Are you passionate about delivering exceptional customer service? Do you thrive...

  • Mortgage Advisor

    7 days ago

    Midlothian, United Kingdom NRG Resourcing Ltd Full time

    Self-Employed Mortgage Advisor - Hybrid to Edinburgh or Remote Leads Provided 50% Commission - Leads Self-generated 70% Commission A Wealth Management company based in Edinburgh providing clear unbiased advice following a thorough consultation and extensive fund and product research. Experienced whole market Independent Financial Advisers advising private,...

  • Mortgage Advisor

    1 hour ago

    Midlothian, United Kingdom NRG Resourcing Ltd Full time

    Are you an experienced Mortgage Broker looking for the perfect company to grow your career?Are you looking for; exceptional career opportunities, all leads provided, an amazing team environment, extensive benefits package including PMI & income protection!The Mortgage Advisor RoleAs a Mortgage Advisor for the company, you'll be provided with an abundance of...

  • Customer Service Advisor

    1 week ago

    Midlothian, United Kingdom Oyster Consultants Full time

    Position: Russian Speaking Customer Service Advisor Working hours: Monday - Friday 07:00am - 4pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages....

  • Mortgage and Protection Advisor

    3 weeks ago

    Midlothian, United Kingdom Rayner Personnel Full time

    Mortgage and Protection AdvisorLocation: Edinburgh, ScotlandCompany Overview: My client is a long standing and reputable Mortgage Broker firm committed to providing tailored mortgage and protection solutions to their clients. They specialise in delivering free, impartial, personalised advice and exceptional service to help individuals achieve their...

  • Customer Service Advisor French Speaking

    1 week ago

    Midlothian, United Kingdom Oyster Consultants Full time

    Position: French Speaking Customer Service Advisor Working hours: Monday- Friday 08:00am - 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leadingglobaltravelserviceprovider with fourcontactcentresaroundtheglobebasedinJapan,Korea,UK,andthe Philippines, providing 24/7 customer service in 19 different languages....

  • Mortgage and Protection Advisor

    4 days ago

    Midlothian, United Kingdom Rayner Personnel Full time

    Mortgage and Protection AdvisorLocation: Edinburgh, ScotlandCompany Overview: My client is a long standing and reputable Mortgage Broker firm committed to providing tailored mortgage and protection solutions to their clients. They specialise in delivering free, impartial, personalised advice and exceptional service to help individuals achieve their...

  • Mortgage Advisor

    5 days ago

    Midlothian, United Kingdom NRG Resourcing Ltd Full time

    Mortgage Advisor Opportunity at NRGAre you a skilled Mortgage Broker seeking the ideal company to advance your career? Do you desire exceptional career growth, provided leads, a supportive team, and a comprehensive benefits package including PMI & income protection?Role Overview:You'll have a surplus of leads and will provide cost-free advice to clients,...

  • Residential Sales Advisor

    21 hours ago

    Midlothian, United Kingdom Morgan Spencer Full time

    Residential Sales Advisor£28,000 (plus £28,000 OTC)Glasgow/EdinburghTHE COMPANY: Our client is an awarded broadband provider who are seeking a Residential Sales Advisor to join their team. THE ROLE: Maximise sales targets, interaction with customers and increase sales conversion rateAttend daily scheduled visits, deliver promotional materials and build...

  • Customer Service Advisor

    1 week ago

    Midlothian, United Kingdom Search Full time

    Would you like to work for a company who truly believes in what they do?And where helping is more important than profits?If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you.Our client is committed to tackling fuel poverty and...

  • HR Advisor

    5 days ago

    Midlothian, United Kingdom Cross Resourcing Full time

    We have a great opportunity for a HR Executive (Advisor) to join a top Law Firm in Edinburgh.Located in the company's offices in the City Centre, you will offer operational HR assistance to various teams across the business.The ideal candidate should have experience in managing diverse HR matters like hiring, employee relationships, and employee benefits in...