Customer Service Associate

3 days ago


Midlothian, United Kingdom NEXT Full time
About the Role

We are seeking a Customer Service Associate to join our team at NEXT. As a key member of our store team, you will be responsible for providing excellent customer service and ensuring that our online customers receive their orders promptly and accurately.

Your main responsibilities will include accurately processing stock, meeting deadlines, and maintaining operational areas of the store clean and tidy. You will also work in all areas of the store as needed, including the sales floors, to offer fast and friendly service to our customers.

In return for your hard work and dedication, we offer a competitive salary of £24,000 per annum, flexible working options, and opportunities for development and growth within the company.

As a successful Stockroom Assistant, you will have perfect products available for our online customers by:

  • Accurately processing stock quickly and to the highest standard
  • Meeting deadlines to always deliver to our customers at the promised time
  • Keeping operational areas of the store clean, tidy, and organised
  • Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service

We'll offer amazing benefits, including:

  • A competitive salary of £24,000 per annum
  • Flexible working options
  • Opportunities for development and growth within the company
  • A supportive and collaborative team environment


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