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Office Administrator

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Azets Full time

Azets is a leading professional services firm providing accountancy and business advisory services across the UK, Ireland, and the Nordics.

Role Overview

Experienced and proficient in tasks within the administrative team, with specific ownership for:

  • Managing day-to-day office operations and ensuring a smooth workflow
  • Handling security procedures and protocols
  • Employee onboarding and offboarding processes

Providing Effective Administrative Support

  • Creation and updating of documents using Microsoft Office suite and other productivity tools
  • Managing document management systems and ensuring data accuracy
  • Onboarding new staff members and providing a seamless transition

Technical Administration Support

  • Maintaining practice management systems and ensuring data integrity
  • Facilitating the lifecycle of client engagement letters and contracts
  • Managing data effectively and accurately, adhering to company policies and procedures

Team Management and Development

  • Mentoring and coaching administrative staff to enhance their skills and performance
  • Facilitating the hiring and training of administrative staff, ensuring a cohesive team
  • Managing holiday schedules and team organization

Business Development and Employee Engagement

  • Supporting the office in business development activities, such as organizing events and developing proposals
  • Managing ad-hoc projects and reporting progress to stakeholders
  • Contributing to employee engagement initiatives and promoting a positive work environment

Client Focus and Communication

  • Excellent communication and stakeholder management skills, building and maintaining relationships with clients and colleagues
  • Providing exceptional customer service and ensuring client satisfaction

Key Skills and Behaviours

General Administration Skills

  • Demonstrating strong organizational skills, attention to detail, and accuracy
  • Problem-solving abilities and adaptability in a fast-paced environment
  • Compliance with company policies and procedures

Technical Administration Skills

  • Awareness of budgeting timescales and financial management
  • Familiarity with practice management systems and other software

IT, Systems, and Process Skills

  • Proficiency in Microsoft Office Suite and other key software applications
  • Embracing new technologies and identifying process improvements to enhance efficiency

Decision Making and Management Skills

  • Confident in making decisions and communicating effectively with colleagues
  • Delivering work within agreed scope and timescales, prioritizing tasks and managing workload

Behaviours and Personal Qualities

  • Friendly and collaborative nature, taking personal responsibility and demonstrating flexibility
  • Remaining calm and professional in challenging situations, with a strong work ethic
  • Ability to work independently and as part of a team, adapting to changing priorities and deadlines

What's in it for you?

Azets offers a range of benefits, including hybrid and flexible working, birthday leave, and professional subscription. Discover more about our company culture and benefits on our website.