Services Support Trainee

4 weeks ago


Shrewsbury, Shropshire, United Kingdom Shropshire Homes Full time

Shropshire Homes

Established in 1981, Shropshire Homes has successfully developed approximately 3,000 residences and has recently expanded into a £50m turnover enterprise, constructing around 200 homes annually. Based near Shrewsbury, the company operates in Shropshire and surrounding areas, focusing on delivering high-quality residences in prime locations. Shropshire Homes engages in a diverse range of projects, from select developments of 4 & 5 bedroom detached houses to upscale apartments and large-scale projects featuring various house types.

Position Overview

This role involves supporting our Services and Agreements Manager in the acquisition of new mains services projects and coordinating service diversions. Responsibilities include securing road and sewer adoption agreements and facilitating the adoption of this infrastructure by local highway and drainage authorities. You will also assist in procuring traffic management solutions to support new developments and aid our ongoing projects in delivering new service connections, as well as ensuring the effective management of public open space areas for future maintenance by local authorities or management companies.

Key Responsibilities

This is a permanent position, and while prior experience is advantageous, comprehensive training will be provided. The primary duties include:

  • Gathering existing services data and aiding in the creation of drawings to evaluate the impact of existing services on new developments.
  • Acquiring budget cost estimates for new services and the diversion of existing services to assist in budget preparation for land acquisition.
  • Requesting detailed mains service and diversion quotations, including designs for site budget preparation for construction.
  • Creating drawings to facilitate the installation of ducting for new highway construction.
  • Assisting project Technicians in obtaining highway and drainage approvals and securing formal legal agreements from authorities for new site infrastructure delivery.
  • Procuring new street lighting schemes and cost estimates for site budget preparation for construction.
  • Conducting site inspections with highway and drainage authorities to ensure compliance for adoption.
  • Participating in meetings with statutory service providers before infrastructure commencement to ensure timely mains service delivery and connections.
  • Inspecting public open spaces to confirm adherence to approved planting schemes prior to handover to local authorities or management companies.
  • Performing general administrative tasks to support the role and the Technical Department as needed.

You may also be required to undertake additional duties as reasonably requested by the organization in connection with the role.

Essential Skills and Qualifications:

  • Strong motivation and a desire to achieve.
  • Customer-focused with a commitment to providing excellent service.
  • Well-organized and capable of working independently; experience in a team-oriented service role is beneficial.
  • Project management experience is helpful but not mandatory, as full training will be provided.
  • Effective communication skills, approachable demeanor, and ability to collaborate across all organizational levels.
  • A background in construction is advantageous but not essential, as comprehensive training will be provided.
  • Familiarity with Microsoft Office applications, particularly Word and Excel.
  • A construction-related qualification or progress towards one is beneficial but not required, as full training will be provided.
  • Experience with AutoCAD is useful but not essential, as training will be provided.

Candidate Profile:

This is an excellent opportunity to join a growing local housing developer. We seek a suitable candidate to join our Technical team and adhere to Shropshire Homes' standards in producing and managing technical information while liaising with external parties, local authorities, drainage authorities, highway authorities, and both internal and external customers.

We value open communication and welcome innovative ideas and constructive challenges.

In return, we offer comprehensive training where necessary, opportunities to enhance existing skills, an attractive compensation package, and, most importantly, a chance to contribute to building future communities.



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