Bank Administration Assistant

1 month ago

Lichfield, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

About the Role

We are seeking a skilled and experienced Administrative Support Specialist to join our team at Midlands Partnership NHS Foundation Trust. As an Administrative Support Specialist, you will play a vital role in providing high-quality administrative support to our healthcare services.

Key Responsibilities

  • Provide administrative support to healthcare teams, including answering telephone enquiries, responding to emails, and maintaining accurate records.
  • Work closely with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Develop and maintain effective relationships with patients, families, and healthcare staff to ensure excellent customer service.
  • Manage and maintain accurate and confidential patient records, adhering to data protection and confidentiality guidelines.
  • Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.

Requirements

  • Previous experience in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficient in Microsoft Office and other administrative software.

What We Offer

As an Administrative Support Specialist at Midlands Partnership NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality healthcare services. We offer a competitive salary, excellent benefits, and opportunities for professional development and growth.

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