Bank Administration Assistant

2 weeks ago

Lichfield, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

About the Role

We are seeking a skilled and experienced Bank Administration Assistant to join our team at Midlands Partnership NHS Foundation Trust. As a Bank Administration Assistant, you will provide administrative support to our healthcare services, working closely with our clinical teams to ensure the smooth delivery of patient care.

Key Responsibilities

  • Provide administrative support to our healthcare services, including answering telephone enquiries, responding to emails, and maintaining accurate records.
  • Work closely with our clinical teams to ensure the smooth delivery of patient care, including coordinating appointments, managing referrals, and maintaining patient confidentiality.
  • Develop and maintain effective relationships with patients, carers, and other healthcare professionals to ensure excellent customer service.
  • Contribute to the development and implementation of administrative procedures and policies to ensure efficient and effective service delivery.
  • Participate in training and development opportunities to enhance your skills and knowledge in administrative support.

Person Specification

We are looking for a highly organized and efficient individual with excellent communication and interpersonal skills. You will have previous experience of administrative procedures and policies, and be able to work effectively in a fast-paced environment. You will also have a good standard of education and be able to demonstrate a high level of confidentiality and discretion.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. You will work in a dynamic and supportive team environment, with access to training and development opportunities to enhance your skills and knowledge.

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