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Deputy Store Manager

2 months ago


Beckenham, Greater London, United Kingdom H&T Pawnbrokers Full time

About H&T Pawnbrokers

H&T Pawnbrokers is a leading financial services provider with a rich history spanning over 125 years. As the largest pawnbroker in the UK, we offer a unique blend of traditional values and modern innovation.

Our Business

We operate a network of over 270 high street stores, providing essential financial services to local communities. Our business is built on a foundation of trust, expertise, and customer-centricity.

Job Summary

We are seeking an experienced Deputy Store Manager to join our team. As a key member of our store leadership, you will play a vital role in driving business growth, developing our team, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead and motivate a team of store colleagues to achieve sales and service targets.
  • Develop and implement store strategies to drive business growth and improve customer engagement.
  • Collaborate with store managers to ensure seamless store operations and effective inventory management.
  • Provide coaching and mentoring to team members to enhance their skills and knowledge.
  • Contribute to the development of store policies and procedures to ensure compliance with company standards.

Requirements

  • Proven experience in a team leader or deputy manager role, preferably in a retail or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong leadership and coaching skills, with the ability to motivate and develop team members.
  • Ability to work in a fast-paced environment, with a focus on delivering results and meeting targets.
  • Flexibility to work a variety of shifts, including Saturdays.

What We Offer

  • A competitive salary and quarterly performance-related bonus.
  • Opportunities for career development and progression within the company.
  • A comprehensive benefits package, including pension and life assurance.
  • 25% discount on our range of new and pre-loved jewelry and watches.
  • Annual loan for parking permit or season ticket.
  • Cycle to work scheme.
  • Charity partnership with Fareshare UK.

Our Culture

We celebrate the diversity of our teams and welcome colleagues from all backgrounds and cultures. We value people who think differently and are open to change. Our company culture is built on trust, respect, and a commitment to excellence.