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Event Coordination Specialist

3 months ago

Plymouth, United Kingdom Valor Hospitality Europe Careers Full time
Position: Group and Event Administrator
Hourly Rate: 11.44
Weekly Hours: 40

Overview:
We are seeking a dedicated and enthusiastic Group and Event Administrator to enhance our operations. This role is pivotal in delivering exceptional customer service and ensuring our guests have a memorable experience.

Key Responsibilities:
  • Provide outstanding customer service, embodying our brand standards.
  • Collaborate effectively within a dynamic team environment.
  • Handle inquiries and bookings through various channels, including phone and online.
  • Convert inquiries into confirmed bookings, maximizing sales opportunities.
  • Manage and update reservations as necessary, ensuring accuracy.
  • Enhance revenue through strategic upselling of services.
  • Utilize administrative skills and technology to streamline processes.
  • Maintain flexibility to work during peak times as required.

Qualifications:
  • Strong communication, interpersonal, and problem-solving skills.
  • A genuine passion for the hospitality industry and a commitment to excellence.

Benefits:
In addition to competitive pay, we offer a range of exclusive perks:
  • Discounted accommodation rates at our hotels.
  • 50% discount on dining at our restaurants and bars.
  • Complimentary meals during shifts.
  • Access to various high-street discounts.
  • Generous referral bonuses for recommending new team members.

Health and Wellbeing:
We prioritize your health and wellbeing with initiatives such as:
  • A variety of wellness activities and programs.
  • Access to confidential support services for you and your family.
  • Healthcare cash plan options available.

Career Development:
We are committed to your professional growth, offering:
  • Fully funded apprenticeship programs.
  • Internal development opportunities to advance your career.
  • Recognition programs to celebrate your achievements.

Valor Hospitality is an equal opportunities employer, welcoming applications from all qualified individuals regardless of background.