Parking Enforcement Officer

1 week ago


Stockport, Stockport, United Kingdom Stockport Council Full time

About the Role

We are seeking a highly motivated and detail-oriented Parking Enforcement Officer to join our team at Stockport Council. As a key member of our Parking Services team, you will play a vital role in ensuring the smooth operation of our parking services.

Key Responsibilities

  • Matching returned DVLA records, printing, and posting parking permits.
  • Responding to customer inquiries and providing information as needed.
  • Uploading and managing documents within case files, ensuring accuracy.
  • Handling Penalty Charge Notices (PCNs), issuing parking permits, and responding to customer correspondence.

About You

The ideal candidate will be committed to providing a high standard of customer service and possess strong organisational and interpersonal skills. You will be expected to be a quick learner, have previous experience of dealing with customer correspondence, able to prioritise your own workload and work to tight deadlines.

You will have prior experience in an office environment and be proficient in working with standard office IT applications, including MS Office. You should be capable of working efficiently in a fast-paced setting while maintaining a high level of accuracy. A thorough and methodical approach to your work is crucial, and you must be able to write clear and concise notes to support fellow officers.

About Us

At Stockport Council, we are one ambitious team on a mission to create opportunities for everyone who lives, works, and spends time in the borough. We are committed to promoting a diverse and inclusive workforce culture, where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work-life balance and offer a range of flexible working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.



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