Deputy Freight Manager

5 days ago


Huddersfield, United Kingdom Freight Personnel Full time
Job Description

**Job Title:** Deputy Freight Manager - Logistics Specialist

**Job Summary:** We are seeking a highly experienced and skilled Freight Forwarding Team Lead to join our team at Freight Personnel. As a Deputy Freight Manager, you will play a key role in ensuring the timely and accurate movement of multimodal freight, maintaining effective communication with customers and suppliers, and delivering exceptional levels of customer service.

Key Responsibilities:

  • Manage all aspects of sea, air, and trailer import and export shipments
  • Monitor cargo movements and keep customers updated
  • Liaise with customers, carriers, and customs brokers
  • Ensure accurate and timely data entry into our operating system
  • Interact with customers, airlines, hauliers, and overseas partners to ensure the completion of each shipment in accordance with the individual customer's requirements
  • Create and maintain accurate records of cargo movements
  • Work closely as part of a small team to deliver excellent customer service
  • Prepare customs declarations in line with guidelines and submit to HMRC in a timely manner
  • Organize, coordinate, and follow up on international freight transportation via all modes
  • Contribute to maintaining strong relationships with all suppliers
  • Ensure accurate and timely responses to all communication
  • Retail and store all shipment documentation and correspondence on internal system
  • Ensure compliance with all legislation on freight movements
  • Work closely with internal and external customers
  • Focus on customer service
  • Month-end invoicing compliance
  • Assist senior forwarders and Shipping Manager as required
  • Ensure all reports, including internal and customer-specific, are completed

Requirements:

  • Multi-modal freight forwarding experience from within a freight forwarding company
  • Managed or supervised a small freight forwarding team
  • Ability to communicate effectively at all levels
  • Good working knowledge of customs procedures relating to imports and exports
  • Letter of credit knowledge is desirable
  • Excellent customer service experience
  • Experience of arranging the full freight cycle shipment/deliveries, invoicing, and all other functions as required

Benefits:

  • Competitive salary: £38,000 to £45,000
  • Company car
  • 24 days holiday plus bank holidays
  • Workplace pension
  • Monday to Friday, 08:30hrs to 17:00hrs

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