Credit Control Specialist
10 hours ago
We are seeking a highly organized and detail-focused Credit Control Clerk to join our team. The successful candidate will be responsible for managing resident accounts, preparing and dispatching annual service charge notices, and ensuring accurate account balances.
Key Accountabilities:
- Account Management: Oversee resident accounts, including the preparation and dispatch of annual service charge notices, daily payment recording, and ensuring accurate account balances.
- Invoice Handling: Efficiently import invoices into Xero software and manage refunds as needed.
- Resident Communication: Maintain and update resident contact lists in compliance with GDPR, and assist with service charge inquiries via phone, email, or helpdesk.
- Moving Home Assistance: Liaise with residents and solicitors, manage account statements, and support conveyancing processes.
- Credit Control: Monitor and manage outstanding payments, issuing reminders, and taking necessary action on late payments, including debt recovery.
- Support to Head of Accounts: Provide essential background knowledge, including property ownership tracking, and assist with various administrative tasks.
Requirements
We are looking for a candidate with a background in Credit Control, proficiency in Xero software, and a good understanding of payment systems like GoCardless. Familiarity with GDPR and Land Registry applications is advantageous.
Working Hours and Location:
This role is 30 hours a week over 4 days, predominantly office-based. Due to the rural location, a car is required.
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