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Credit Controller
2 months ago
Join Hays Specialist Recruitment Limited as a Credit Controller and take on a challenging role that requires strong communication and organizational skills. As a Credit Controller, you will be responsible for collecting external customer debt, resolving disputes, and building relationships with internal and external customers.
Key Responsibilities:- Assist in the collection of external customer debt
- Inform and resolve any issues or disputes on external Customer accounts that may prevent payment
- Build internal Customer relationships to assist in the Cash Collections role
- Build external Customer relationships to assist in the collection of cash
- Ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure
- Maintain Customer account records to communicate previous actions taken
- Demonstrate ability to meet the monthly cash target both individually and as a team
- Advise of any potential issues or problems that may arise on external customer accounts
- Excel: Intermediate level in order to create spreadsheets and maintain databases when required
- Word: Basic level in order to create written communication and reports
- Outlook: Intermediate level in order to communicate with Customers via email
- Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner
- Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues
- Skilled at prioritising workload to ensure key deadlines are met
- Organised and flexible
- Effective communicator
- Remote working with requirements to travel to Worcester 1 day a month
- 37.5 Hours Monday - Friday
- Flexible Holidays
- Life assurance
- Health & Wellbeing benefits
- Career planning
