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Credit Controller

2 months ago


Worcester, Worcestershire, United Kingdom Hays Specialist Recruitment Limited Full time
{"title": "Credit Controller", "description": "Job Summary

We are seeking a skilled Credit Controller to join our team at Hays Specialist Recruitment Limited. As a Credit Controller, you will play a crucial role in the collection of external customer debt and maintaining strong relationships with our clients.

Key Responsibilities
  • Assist in the collection of external customer debt and resolve any issues or disputes that may prevent payment.
  • Build internal and external customer relationships to facilitate cash collections.
  • Ensure that appropriate action is taken against accounts that are in default, in line with our Cash Collections procedure.
  • Maintain accurate customer account records to communicate previous actions taken.
  • Meet monthly cash targets individually and as a team.
  • Advise on potential issues or problems that may arise on external customer accounts.
Requirements
  • Intermediate level Excel skills to create spreadsheets and maintain databases.
  • Basic level Word skills to create written communication and reports.
  • Intermediate level Outlook skills to communicate with customers via email.
  • Excellent telephone skills to handle all types of calls in a polite, helpful, and informative manner.
  • Able to work collaboratively and build strong relationships with project managers and finance colleagues.
  • Skilled at prioritizing workload to ensure key deadlines are met.
  • Organized and flexible.
  • Effective communicator.
What We Offer
  • Remote working with occasional travel to Worcester.
  • 37.5 hours Monday to Friday.
  • Flexible holidays.
  • Life assurance.
  • Health and wellbeing benefits.
  • Career planning.
", "lang_code": "en"}