Credit Controller

5 days ago

Worcester, Worcestershire, United Kingdom Hays Specialist Recruitment Limited Full time
{"title": "Credit Controller", "description": "Job Summary

We are seeking a skilled Credit Controller to join our team at Hays Specialist Recruitment Limited. As a Credit Controller, you will play a crucial role in the collection of external customer debt and building strong relationships with our clients.

Key Responsibilities
  • Assist in the collection of external customer debt
  • Inform and resolve any issues or disputes on external customer accounts that may prevent payment
  • Build internal customer relationships to assist in the cash collections role
  • Build external customer relationships to assist in the collection of cash
  • Ensure that appropriate action is taken against accounts that are in default, in line with the cash collections procedure
  • Maintain customer account records to communicate previous actions taken
  • Demonstrate ability to meet the monthly cash target both individually and as a team
  • Advise of any potential issues or problems that may arise on external customer accounts
Requirements
  • Excel: Intermediate level in order to create spreadsheets and maintain databases when required
  • Word: Basic level in order to create written communication and reports
  • Outlook: Intermediate level in order to communicate with customers via email
  • Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner
  • Able to work collaboratively, thus building strong relationships with project managers and finance colleagues
  • Skilled at prioritising workload to ensure key deadlines are met
  • Organised and flexible
  • Effective communicator
What We Offer
  • Remote working with requirements to travel to Worcester 1 day a month
  • 37.5 hours Monday - Friday
  • Flexible holidays
  • Life assurance
  • Health & wellbeing benefits
  • Career planning
", "lang_code": "en"}

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