Assistant Manager

2 days ago


Poole, Poole, United Kingdom Rockwater Enterprise Full time
About the Role

We are seeking an experienced Assistant Manager to join our dynamic team at Rockwater Enterprise. As a key member of our management team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Collaborate with the Restaurant Manager to ensure seamless operation of the venue, maintaining high standards of customer service, quality, and cleanliness.
  • Lead and motivate large teams to achieve company objectives in sales, service, and quality, while maintaining a positive and productive working environment.
  • Ensure all staff are delivering the "Rockwater Experience" by following our Waves of Service standards.
  • Manage guest complaints and resolve issues in a way that leaves guests satisfied and prevents escalation.
  • Comply with legal requirements under the Health & Safety Act 1974 and food hygiene regulations.
  • Maximize sales opportunities through upselling and effective communication with the kitchen.
  • Develop and implement training programs to ensure new starters are fully integrated into the Rockwater team.
  • Lead by example, motivating your team to deliver exceptional service through feedback and incentives.
Requirements
  • At least 1 year's experience as an assistant manager or supervisor in a high-volume venue.
  • Proven track record of managing large teams and driving business growth.
What We Offer
  • Competitive salary package and tronc.
  • Wagestream - access your pay early.
  • Employee referral scheme.
  • Health assured - employee assistance program.
  • 25% off your food bill up to 4 people.
  • Free staff food on shift.

Join us at Rockwater Enterprise and become part of a dynamic team that's passionate about creating unforgettable memories for our guests. If you're excited about leading teams to deliver outstanding experiences, we'd love to hear from you.


  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Young's Full time

    About UsAt Young's, we're passionate about delivering exceptional customer experiences in our stylish, food-focused pubs. Our team is at the heart of everything we do, and we're committed to nurturing talent and providing opportunities for growth and development.Assistant Manager RoleWe're seeking a motivated and experienced Assistant Manager to join our...

  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Young's Full time

    About UsAt Young's, we're passionate about delivering exceptional customer experiences in our stylish, food-focused pubs. Our team is at the heart of everything we do, and we're committed to nurturing talent and providing opportunities for growth and development.Assistant Manager RoleWe're seeking a motivated and experienced Assistant Manager to join our...

  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Young's Pubs Full time

    About UsAt Young's Pubs, we're passionate about delivering exceptional customer experiences in a fun and dynamic environment. Our team is the heart of our business, and we're committed to nurturing talent and providing opportunities for growth and development.Our Assistant Manager RoleWe're seeking a motivated and experienced Assistant Manager to join our...

  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Young's Pubs Full time

    About UsAt Young's Pubs, we're passionate about delivering exceptional customer experiences in a fun and dynamic environment. Our team is the heart of our business, and we're committed to nurturing talent and providing opportunities for growth and development.Our Assistant Manager RoleWe're seeking a motivated and experienced Assistant Manager to join our...

  • Assistant Manager

    28 minutes ago


    Poole, Poole, United Kingdom Rockwater Enterprise Full time

    About the RoleWe are seeking an experienced Assistant Manager to join our dynamic team at Rockwater Enterprise. As a key member of our management team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCollaborate with the Restaurant Manager to ensure seamless operation of the venue,...

  • Assistant Manager

    4 days ago


    Poole, Poole, United Kingdom Premium Country Pubs Full time

    About UsPremium Country Pubs is a leading hospitality company that crafts food and drink into something truly special. We're passionate about delivering exceptional guest experiences and creating a welcoming atmosphere in our stunning locations.Job Title: Assistant ManagerWe're seeking an experienced Assistant Manager to join our team at The Cliff. As a key...

  • Assistant Manager

    4 days ago


    Poole, Poole, United Kingdom Premium Country Pubs Full time

    About UsPremium Country Pubs is a leading hospitality company that crafts food and drink into something truly special. We're passionate about delivering exceptional guest experiences and creating a welcoming atmosphere in our stunning locations.Job Title: Assistant ManagerWe're seeking an experienced Assistant Manager to join our team at The Cliff. As a key...

  • Assistant Manager

    2 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...

  • Assistant Manager

    2 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...

  • Assistant Manager

    2 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...

  • Assistant Manager

    3 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...

  • Assistant Manager

    2 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...

  • Assistant Manager

    3 weeks ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a dynamic and fast-paced hospitality company that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a Mediterranean lifestyle to our customers, and we are committed to nurturing talent and providing opportunities for growth and development.Job SummaryWe are...


  • Poole, Poole, United Kingdom The Retail Appointment Live Full time

    Job Description**Job Title:** Assistant Store Manager**Job Summary:** We are seeking a highly motivated and experienced Assistant Store Manager to join our team at The Retail Appointment Live. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in achieving sales targets, delivering excellent customer service, and...


  • Poole, Poole, United Kingdom The Retail Appointment Live Full time

    Job Description**Job Title:** Assistant Store Manager**Job Summary:** We are seeking a highly motivated and experienced Assistant Store Manager to join our team at The Retail Appointment Live. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in achieving sales targets, delivering excellent customer service, and...


  • Poole, Poole, United Kingdom Retail Human Resources plc Full time

    Job DescriptionAs a key member of our retail team, you will play a vital role in driving business growth and delivering exceptional customer service. Reporting to the Store Manager/Assistant Manager, you will be responsible for assisting in the day-to-day operation of the store, ensuring sales targets are met, and maintaining a high level of customer...


  • Poole, Poole, United Kingdom Retail Human Resources plc Full time

    Job DescriptionAs a key member of our retail team, you will play a vital role in driving business growth and delivering exceptional customer service. Reporting to the Store Manager/Assistant Manager, you will be responsible for assisting in the day-to-day operation of the store, ensuring sales targets are met, and maintaining a high level of customer...

  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a vibrant and dynamic pub located on the South Coast, offering a unique Mediterranean lifestyle to its employees. We pride ourselves on providing quality British seasonal fish & seafood from our restaurant and more casual dining from our Boat Shack.Our TeamWe are a fun-loving and quick team that works together, socialises together, and...

  • Assistant Manager

    2 days ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a vibrant and dynamic pub located on the South Coast, offering a unique Mediterranean lifestyle to its employees. We pride ourselves on providing quality British seasonal fish & seafood from our restaurant and more casual dining from our Boat Shack.Our TeamWe are a fun-loving and quick team that works together, socialises together, and...

  • Assistant Manager

    5 days ago


    Poole, Poole, United Kingdom Canford Full time

    About UsThe Canford is a vibrant and dynamic pub located on the South Coast, offering a unique Mediterranean lifestyle to its employees. We pride ourselves on providing quality British seasonal fish & seafood from our restaurant and more casual dining from our Boat Shack.Our TeamWe are a fun-loving and quick team that works together, socialises together, and...